Recent General Posts

Our Core Values

2/8/2017 (Permalink)

General Our Core Values Congratulations and thanks to all of our employees who bring our core values to life every day.

At SERVPRO of Haddon Heights/Voorhees our Core Values are:  Dignity and Respect, Keep Promises, Professional Impression, Solve Problems.  Every year the employees vote for the co-worker who most exemplifies each of the core values.  The individual with the most votes has their name added to the plaque for that year as well as receiving a gift from the company.

The winners for 2016:

Dignity and Respect – Kathy Grassi

Keep Promises – John Shaver

(Tie)                      Kevin Cintron

Professional Impression – Kevin Cintron

Solve Problems – Jack Harvey

Core values are not descriptions of the work we do or the strategies we employ to accomplish our mission. They are the values underlie our work, how we interact with each other and our customers, and which strategies we employ to fulfill our mission. The core values are the basic elements of how we go about our work.

Faster to Any-sized Disaster

6/20/2016 (Permalink)

Some jobs are simple, and some require a little more manpower. No matter whether it's your home or your business, we're faster to any-sized disaster.

SERVPRO of Haddon Heights / Voorhees is a trusted leader in the restoration industry and has the training, equipment, and expertise to handle your restoration and cleaning needs. As a locally owned and operated business, we can provide 24-hour emergency service and are dedicated to responding immediately to commercial or residential needs.

Highly Trained Restoration Technicians
A Trusted Leader in the Restoration Industry
Locally Owned and Operated
Advanced Restoration and Cleaning Equipment

SERVPRO of Haddon Heights/Voorhees understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

 

Coldest Air of the Winter

2/10/2016 (Permalink)

This weekend will bring the coldest temperatures of the season to our region.  The combination of low temperatures and gusty winds will increase the risk of frozen pipes.  See tips for preventing frozen pipes listed below:

  • Pipes in attics, exterior walls and crawl spaces are most vulnerable to extreme cold.
  • Check on all vacant units.
  • Simply turning off the water is not sufficient for a property that is to be left unoccupied for a long period - a lot of water is still in the system, and can cause damage.  To remove the risk completely, have a plumber drain down the water and central heating system.  Or alternatively, be sure the heat is on and set to at least 55 degrees.
  • If you go on vacation, leave the heat on, and set to at least 55 degrees.
  • Locate your water main in the event you need to shut it off in an emergency.
  • Drain all garden hoses.
  • Insulate exposed plumbing pipes. 
  • While you can't change the weather, you can minimize some of winter's biggest threats to your property.  With some sensible planning you can avoid surprises this winter. 

    Winter Weather Returns

    1/12/2016 (Permalink)

    A piece of the polar vortex will help spread arctic air across the central and eastern United States through the midweek, bringing the coldest air of the season to many.

    "The polar vortex will shift southward across Canada and set up near Hudson Bay for a several-day stint during the second full week of January," said AccuWeather Senior Meteorologist Alex Sosnowski.

    Temperatures will likely peak 10 to 20 F below normal across the Plains, Midwest and Great Lakes for a couple of days this week. Temperatures may not escape the single digits through the middle of the week in the northern Plains and Upper Midwest.

    The polar vortex is a permanent atmospheric feature that exists near the poles. At times, it can weaken and be displaced during the winter, sending waves of arctic air farther south away from the poles.

    While waves of cold like this are not uncommon during the month of January, it may come as a shocker for some due to the warm end to 2015 thanks in part to El Niño.

    For those that haven't dug out the winter clothing already, this round of cold air will require several layers, especially for those heading outside for an extended period of time.

    Long Term Travel Tips

    12/4/2015 (Permalink)

    ·       Tell a neighbor so they can look out for your home.

    ·       Consider purchasing a light switch timer.

    ·       Unplug electronics to save energy.

    ·       Consider the possibility of frozen pipes and take action.

    ·       Change the spare key location or take it with you.

    Fall is the time to prep your property for winter

    10/16/2015 (Permalink)

    Fall is the time to prep your property for winter

    1) Prepare for Winter Storms

     Ice dams are an accumulation of ice at the lower edge of a sloped roof. When interior heat melts the snow, water can run down and refreeze at the roof's edge, where it's much cooler. Should ice build up and block water from draining off the roof, the water is then forced under the roof covering and into your attic or down the inside walls of your property.

    ·       Make sure your gutters are clear of leaves and debris.

    ·       Keep the attic well ventilated so snow doesn't melt and refreeze on the roof's edge.

    ·       Make sure the attic floor is well insulated to minimize the amount of heat rising through the attic from within the house.

    Water intrusion and flood damage from melting snow and ice can threaten property, but by taking the following steps it can help minimize the potential for damage.

    Immediately after the threat of physical danger has passed:

    ·       Make sure the building is structurally safe to enter or reoccupy.

    ·       Turn off electrical power. Do not use electricity until it is safe to do so.

    ·       Ensure that natural gas sources are safely secured.

    ·       Secure the exterior to prevent further water intrusion. This can include boarding up broken windows, making temporary roof repairs, sealing cracks or tacking down plastic sheeting against open gaps in walls or roofs.

    When it's safe to begin cleanup:

    ·       Disconnect all electronics/electrical equipment and move it to a safe, dry location.

    ·       Begin to remove water-damaged materials immediately.

    ·       Contact SERVPRO of Haddon Heights/Voorhees or SERVPRO of Atlantic City/Hamilton/Hammonton for assistance with extraction and drying. 

    ·       By taking immediate action, you will reduce the amount of damage and increase the chance of salvaging usable materials. You'll also reduce the amount of rust, rot, mold and mildew that may develop, and lower the likelihood that the water will lead to structural problems.

    2) Prevent Plumbing Freezes

    ·       Pipes in attics, exterior walls and crawl spaces are most vulnerable to extreme cold.

    ·       Check on all vacant units.

    ·       Simply turning off the water is not sufficient for a property that is to be left unoccupied for a long period - a lot of water is still in the system, and can cause damage.  To remove the risk completely, have a plumber  drain down the water and central heating system.  Or alternatively, be sure the heat is on and set to at least 55 degrees.

    ·       If you go on vacation, leave the heat on, and set to at least 55 degrees.

    ·       Locate your water main in the event you need to shut it off in an emergency.

    ·       Drain all garden hoses.

    ·       Insulate exposed plumbing pipes.

    3) Inspect Roof, Gutters & Downspouts

    ·       Check flashing to ensure water cannot enter the property.

    ·       Replace worn roof shingles or tiles.

    ·       Clean out gutters and downspouts.

    ·       Consider installing leaf guards on the gutters or extensions on the downspouts to direct water away from the property.

    4) Check the Exterior, Doors and Windows

    ·       Inspect exterior for crevice cracks and exposed entry points around pipes; seal them.

    ·       Use weather-stripping around doors, and caulk windows to prevent cold air from entering the home.

    ·       Replace cracked glass in windows.  If you end up replacing the entire window, prime and paint exposed wood.

    ·       If your home has a basement, consider protecting the window wells by covering them with plastic shields.

    ·       Switch out summer screens with glass replacements.  Install storm windows, if you have them.

    5) Fireplace Inspection

    ·       Cap or screen the top of the chimney to keep out rodents and birds.

    ·       Call a chimney sweep to remove soot and creosote, if the chimney hasn't been cleaned for a while.

    ·       Buy firewood or chop wood. Store it in a dry place away from the exterior of your home.

    ·       Inspect the fireplace damper for proper opening and closing.

    ·       Check the mortar between bricks and point, if necessary.

    6) Furnace Inspection

    ·       Call an HVAC professional to inspect your furnace and clean ducts.

    ·       Remove all flammable material from the area surrounding your furnace.

    7) Check Foundations

    ·       Rake away all debris and edible vegetation from the foundation.

    ·       Seal up entry points to keep small animals from crawling under the house.

    ·       Point or seal foundation cracks. Mice can slip through space as thin as a dime.

    ·       Secure crawlspace entrances.

    8) Prepare Landscaping & Outdoor Surfaces

    ·       Trim trees if branches hang too close to the house or electrical wires.

    ·       To prevent winter injury, ask your landscaper when your trees should be pruned

    ·       In areas where the ground freezes, plant spring flower bulbs and lift bulbs, such as dahlias, that cannot withstand winter temperatures.

    9)  Prevent Slip and Falls and Other Liability Issues

    ·       Inspect all property entrances and common areas to ensure they are well lit.

    ·       Clean Leaves and debris

    ·       Also have plenty of ice melt on hand to prevent injuries

    While you can't change the weather, you can minimize some of winter's biggest threats to your property.  With some sensible planning you can avoid surprises this winter.

    September is National Preparedness Month

    9/21/2015 (Permalink)

    In a disaster, access to everyday necessities can be extremely limited. Our partners at The American Red Cross recommend you are prepared with food and water to last your family for at least 3 days. 

    September is National Preparedness Month

    8/31/2015 (Permalink)

    September is National Preparedness Month.  This year the Federal Government is asking you to take action now – make a plan with your community, your family, and for your pets.  Plan how to stay safe and communicate during the disasters that can affect your community. We ask everyone to participate in America’s PrepareAthon! and the national day of action, National PrepareAthon! Day, which culminates National Preparedness Month on September 30.

    http://www.ready.gov/september

    Big or Small we are ready for cleanups of any size.

    6/22/2015 (Permalink)

    From a corner of you basement, to the corner office on the 10th floor.  SERVPRO is here to help you restore your property.

    Recognition for Excellence

    6/10/2015 (Permalink)

    We are proud to announce we will be recognized as one of the Top 100 franchises in country and will be attend the “SERVPRO Elite Retreat” in the fall.

    Special thanks to all of the SERVPRO of Haddon Heights/Voorhees heroes that go above and beyond the call of duty every day to satisfy our customers. 

    Here to help

    5/29/2015 (Permalink)

    When you suffer property damage and need help, it isn't necessary to look any further than your own backyard. We're here in your community and here to help.

    Administrative Professionals Day

    4/20/2015 (Permalink)

    It's always busy here at SERVPRO®, and we couldn't keep up without the help from our Admin Professional. Thank you for all you do!

    Fun and games after work.

    11/14/2014 (Permalink)

    A recent post work badminton tournament in the warehouse.

    Daylight Saving Time 2014 Ends November 2, So Get Ready To Sleep In

    10/29/2014 (Permalink)

    There's no need to hit the snooze button on Nov. 2, because the end of daylight saving time will give you that extra hour of sleep you've been craving -- if you live in an area that observes the time change, that is.

    Clocks will fall back to standard time Sunday at 2 a.m. Smartphones with automatic date and time settings will make the change for users; but people with analog clocks and watches will have to manually set their timepieces back an hour. (We suggest making the adjustment before bed on Saturday night.)

    September is National Preparedness Month

    9/11/2014 (Permalink)

    When fire and water cleanup is needed, getting help is now quicker and easier using the

    SERVPRO® Ready Plan App. The Ready Plan is an emergency preparedness tool for home and business

    owners, property managers, risk managers and facility management. It allows for the creation of an

    Emergency Ready Profile™ containing critical facility information to help speed up response time.

     Download the App today on your smartphone!

     Also available at servpro.com/ready